AMHD - Frequently Asked Questions

Frequently Asked Questions

1.	I (or someone I know) is experiencing a mental health crisis. Who can I call?
2.	How can I get services through the AMHD program?
3.	Am I eligible to receive services through AMHD?

1.	I (or someone I know) is experiencing a mental health crisis. Who can I call? The AMHD Access Program provides a team of trained and experienced professionals to provide help to you or a family member in times of mental health crisis. We are there to help you 24 hours a day, 7 days a week. On Oahu, call us at 832-3100. On the neighbor islands, call us toll-free at 1-800-753-6879.
2.	How can I get services through the AMHD program? There are four ways: • You may call the 24-hour Access line at 832-3100 on Oahu or toll free at 1-(800) 753-6879 and talk to them. They are open 24 hours a day, seven days a week; • A call can be made by a family member, health professional, medical insurance company; • The court orders treatment; or • You can go to the nearest Community Mental Health Center or clinic during clinic hours. Please see the Recovery Guide for more information.
3.	Am I eligible to receive services through AMHD? • Adults who have persistent and serious mental illness. • Adults who are in a state of crisis and need help for a short time. • Adults who are victims of natural disasters and terrorism. • Adults who are ordered by the courts for treatment. • Individuals who are at least 18 years old. If not, you may be referred to the Child and Adolescent Mental Health Division (CAMHD). • Adult individuals who live in the State of Hawaii. Please see the Recovery Guide for more information.

AMHD News: June / July Issue

DOH AMHD Referral Form

A A A

Home | FAQ | Employment | Site Map | Contact Us

If you or a loved one are experiencing a mental health crisis, or if you just need information about accessing mental health services, call us at 832-3100 on Oahu, or toll-free at 1-800-753-6879. Click here for more information.